Expo Guidelines 

How do I sign up?

Simply fill out the application and submit it for approval by emailing it to jeremy.carruth@cblproperties.com or nicole.burney@cblproperties.com or rosie.bean@cblproperties.com.

How will I know whether my business is chosen for the expo?

All approved vendors will receive a confirmation email and license agreement with further instructions regarding check in procedures. If your products or services fall within a restricted category or if the show is already full when you apply, you will also receive an email notification.

What is the difference between the application and a License Agreement?

The application is for you to provide information about your business and its’ legal entity for us to set up the license agreement. The license agreement is the actual contract (or short-term lease) that is legal and binding, and it will spell out the specific details regarding what a specific vendor can sell or promote while on property based on agreed upon terms. No vendor is allowed to set up inside the mall without a signed license agreement.

When is my signed License Agreement and money due?

You will need to return your signed license agreement within 48 hours of receipt to secure your booth space. All money and the certificate of insurance is due at this time as well.

What is a certificate of insurance?

The insurance certificate is a liability insurance policy which covers your business while inside the mall. Every vendor occupying physical space within the mall must provide the insurance. You may use any vendor you choose, or we can refer you to a company which specializes in pop up vendor insurance. Insurance is due at time of contract to secure the location. No vendor will be allowed to set up without the certificate of insurance.

What can I promote at my booth?

Vendors will only be allowed to display and promote products and services outlined on their specific contract, and no additional business can be promoted at the booth that is not specifically listed within the legal document. NO EXCEPTIONS! Any violators will be asked to vacate the premises.

What will be provided with my booth and what will I need to bring?

Each vendor booth will consist of one (1) 6 ft table and 2 folding chairs. Double booths will be provided with two (2) 6 ft tables and 2 folding chairs. Each vendor must bring their own floor length black tablecloth or table skirt. Vendors professionally branded table cloth is also allowed. No plastic table covers will be allowed.

Where can I set up my booth?

Mall Management will provide each vendor with an assigned booth space, and vendors must occupy their assigned exhibit space and will not be allowed to relocate without permission from Mall Management. Also, vendors are not allowed to solicit beyond their own designated space and must be in touching distance of their display at all times. Vendors also may not harass or block the flow of mall shoppers.

Are there display guidelines?

Each Vendor will be provided with one 6 ft table and 2 chairs or 2 tables and 2 chairs if you purchase a double booth. Vendors may bring professional backdrops, provided no equipment exceeds 6 feet in height or width without prior permission from Mall Management. Also, product should be placed on top of the table and/or pre-approved fixtures, and no displays may be positioned in a way that would block visibility or access to an existing mall tenant.

Is electrical available?

Vendors must submit a request for electrical at the time of application, and the center Operation’s Director will verify that sufficient electricity is available for use. If over-loading of electricity occurs, the vendor will do without electricity or move to a location where a suitable supply exists upon approval of Mall Management.

Can I use signs, balloons and stickers at my booth?

Any signs used by the Vendor shall be produced in a professional manner. Absolutely no hand-written signs will be permitted. Also, no banners or flag banners permitted. No helium balloons or stickers may be distributed.

Do I have to remain open the entire expo?

All Vendors are required to remain open during expo hours, which are 10 AM – 6 PM Saturday, February 25, 2023.

When can I set-up?

Set-up will take place Saturday morning between 8:30 AM and 10:00 AM. No setup will be allowed once the mall is open for business.

Where can I unload?

All vendors are required to sign in at the North entrance, near VisionWorks and Anne Anne’s Pretzels, prior to set-up. Vendors may use service areas for unloading/loading. Once your location has been assigned, you will be given a map showing the closest entry point for your business. Once you have unloaded, vehicles should be parked in a designated parking space to allow others to unload. Any vehicles left unattended for long periods of time in the loading zones may receive a ticket or be towed at the vehicle owner’s expense. Vendors shall observe all fire lanes while loading and unloading. Said lanes are patrolled by local police, and any tickets received will be at the vehicle owner’s expense.

When can I Breakdown and how should I leave the space?

Breakdown will take place at 6 PM. Because of liability reasons, vendors must use extra precaution when packing up to ensure no product or debris is on the floor or sitting within customer walkways. Also, equipment must be removed via loading zones only and at no time should customer entryways be used to remove equipment.

Do you offer set up and breakdown assistance?

Vendors are responsible for providing all necessary labor and equipment for uncrating, erecting, or dismantling of displays. Mall Maintenance, Housekeeping and Security personnel are not available to assist with set up/take down. Also, no mall equipment will be available for Vendors to borrow (i.e. carts, dollies, tools, etc.)

Where can I place my packaging materials?

All packing cases, crates and debris of any kind must be removed from the exhibit space prior to mall opening time. Vendors are responsible for disposing of trash and recyclables within designated dumpsters located in the loading zones. DO NOT place trash, boxes or debris in trash cans located inside the mall, which are designated for shoppers.

Will Mall Security Monitor My Booth Area?

Mall Security will not be responsible for lost, damaged, or stolen goods or personal property. Vendor is solely responsible for policing its location against theft, loss or damage to its property, and it is strongly recommended that all valuables be removed from the display area when vendor is not present.

Where should I park?

Vendors must observe employee-parking regulations. All vehicles must be parked in areas designated for Mall Employee parking, which is behind the yellow line and away from main entrances. Vendor vehicles parked in portions of the parking lot designated for customer parking may be removed at the expense of vehicle owner.

Fire Regulations

In accordance with applicable fire codes, the following requirements shall be maintained for displays and exhibits at the Center:

• All booths or areas used for promotional purposes shall be no closer than ten (10) feet from storefronts, kiosks, carts or any permanent structure.
• A minimum of ten (10) feet clearance in any direction is required around all aisles, corridors, or cross-corridors leading to exits.
• Cotton batting, straw, dry vines or other highly flammable materials shall not be used in the booth unless such materials have been flame proofed.
• Electrical wiring provided for the booths shall conform to the requirements of the McClennan County Code Administration and Fire Departments. Only Heavy-Duty cords (type S or SJ), which are U.L. approved, are allowed. A plug strip with a circuit breaker must accompany multiple plugs. All electrical cords shall be adequately protected against tampering and must not be visible. Cords shall not cross pedestrian aisles. Cords will need to be secured so as to not cause a tripping hazard to customers. Please note “duck” tape is not allowed, as the residue is difficult to remove from the flooring. Mall Management can provide direction on where to obtain the correct tape for all cords.
  
  

Miscellaneous Rules & Regulations

• Vendors shall at all times use the premises for the purpose of performing the activities in a proper manner satisfactory to Licensor and in an honest, conscientious and businesslike way. Such use of the premises includes, but is not limited to, proper maintenance of Vendor’s equipment, structures, fixtures, and other property on the premises. Mall Management will have final say on placement of all displays, and displays shall be placed only within areas approved.
• No water, sand, straw, or other foreign substances should be involved within displays unless approved by Mall Management. If plants are included, they must be set on plastic drop cloths or saucers. Also, no water or other liquids or elements may be dumped into mall planters.
• Vendors with equipment must protect the floor at all times.
• There is to be no material stored or displayed on benches, planters or any other place outside of the booth space. All tables used in the displays must be skirted to the floor with all extra boxes, etc. placed under the tables and out of sight.
• Trash cans, sign holders and any other property of the Center will not be moved without Mall Management approval. If permission is given, the Maintenance Personnel have the sole authority to move mall property.
• Do not attach signs or other materials to pillars, rails, directories, or other mall property including parking lot and drive lane areas.
• All exhibits with sharp objects must have protective padding.
• Vendors shall maintain a neat and appropriate appearance and dress, and are expected to operate in a dignified, ethical manner.
• Vendors shall not carry on any trade or occupation or operate any instrument or equipment which emits an odor or causes a noise discernible beyond the immediate display area.
• Televisions or video displays are allowed, but they must remain muted at all times.
• No bright, flashing or blinking lights permitted.
• No eating or drinking at booth and no alcoholic beverages within the mall’s common or retail floor areas at any time. If you are a single vendor, please take 15-20minutes to eat (preferably at Richland’s food court). We ask that all double-manned vendors stagger lunch times to continue sales through business hours.
• Under no circumstance will the use or maintenance of liquid petroleum, gas or bottled gas systems inside the shopping mall be permitted.
• If additional lighting is needed, only 60-watt bulbs can be used, and they will not be supplied by the center.
• Some products or services may be excluded due to existing tenant lease restrictions and legal covenants.
• Vendor may not sell raffle tickets or any illegal products while on Richland Mall’s property or the property of any company owned associated center.
  
  

NOTE: Obviously not all rules apply to all vendors. We have tried to mark those rules, which commonly apply to vendors, but please be aware that all regulations are to be followed if they are applicable, regardless of whether they have been marked. Richland Mall reserves the right to determine applicability, and to revise these rules at any time to provide for the orderly operation of the shopping center.